Worldwide Logistics, Air Freight Forwarding, Road Haulage
Shipping
At Real Rhinestone Belts, we are committed to delivering a premium customer experience from the moment you place your order through to its final delivery. Each order is processed with care and precision to ensure accuracy, quality, and satisfaction at every stage.
Delivery Timelines
We are proud to maintain a strong record of timely deliveries across both domestic and international destinations. However, please be advised that certain external circumstances—such as national holidays, peak seasonal demand, inclement weather, courier service interruptions, or other unforeseen events—may occasionally affect standard delivery times.
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Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Please allow 24 to 48 hours for the tracking information to become active. You may use this information to follow the progress of your shipment in real time.
Customs Duties & Import Taxes
International customers should be aware that any customs duties, import taxes, or fees imposed by local authorities are the sole responsibility of the recipient. We strongly recommend consulting your local customs office prior to placing an international order to understand any potential charges that may apply.
Damaged Deliveries
While we take every precaution to ensure secure packaging, any damage that occurs during transit is the responsibility of the shipping carrier. Should your package arrive damaged, we advise contacting the carrier directly. Nevertheless, our customer service team is available to assist and support you in resolving any shipment-related concerns.
Need Further Assistance?
For any inquiries regarding shipping, order status, or general support, please contact us at:
[email protected]
Our dedicated customer care team is committed to providing prompt and professional assistance.
Exchange Policy
At Real Rhinestone Belts, your satisfaction is our top priority. To ensure a confident shopping experience, we offer a 30-day exchange policy from the date your order is delivered.
Eligibility for Exchange
To be eligible for an exchange, your item must:
- Be unused and in original condition
- Include all original packaging and labels/tags intact
We reserve the right to decline exchanges that do not meet these criteria.
Important Notes
- If you received a damaged or incorrect item due to an error on our part, we will cover all return shipping costs.
- For all other exchange requests, a $24.99 shipping fee will apply.
- Discounted or sale items are not eligible for exchange.
How to Initiate an Exchange
To begin the exchange process, please email our team at [email protected] with the following details:
- Your order number
- The item(s) you wish to exchange
- A brief explanation or reason for the exchange
Our customer support team will respond promptly with the next steps and return instructions.
