Frequently Asked Questions
Yes, the product you receive will closely match the images shown on our website. All of our belts are crafted with care and photographed to reflect their true color, style, and rhinestone detailing. Please note that slight variations in lighting or screen display may affect how colors appear.
Your sales receipt is automatically sent to your email after your order is placed. If you didn’t receive it, please check your spam or promotions folder. You can also contact our customer support team to request a copy of your receipt.
We offer a 30-day exchange policy from the date your order is delivered. Items must be unused, in their original condition, and include all tags and packaging.
- If you received the wrong or damaged item, we will cover the exchange shipping costs.
- For all other exchanges, a shipping fee may apply.
To start an exchange, please contact us at [email protected] with your order number.
Some popular styles may be restocked based on demand. If a product you’re interested in is out of stock, feel free to reach out to our team to ask about restock plans.
We currently ship across the United States and to select international locations.
- U.S. Shipping: Free shipping and optional expedited shipping are available.
International Shipping: Flat-rate international shipping is offered; delivery times and duties may vary by country.
All orders include tracking information, which will be emailed to you once your order is dispatched.
